Return and Exchange Policy

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We offer a 7-day return and exchange policy on all eligible products purchased from our website.
You may request a return or exchange within 7 calendar days from the date of delivery, provided that the item meets the conditions below.

To qualify for a return or exchange:

• The product must be unused, unworn, and in its original condition.
   
• All original tags, packaging, and labels must be intact.
   
• The product must be accompanied by the original invoice or order ID.
   
• Any signs of use, damage, or alteration may result in rejection of the return.
   

For hygiene and safety reasons, the following items are not eligible for return or exchange:

• Personal care or hygiene products (such as undergarments or pierced jewelry).
   
• Custom-made or personalized products (unless defective).
   
• Discounted or clearance items marked as “Final Sale”.
   

If you receive a defective, damaged, or incorrect item, please contact us within 48 hours of delivery with clear product photos and your order details.
Once verified, we will arrange for a replacement, exchange, or full refund at no additional cost to you.

📧 Email: support@myglister.com   
📞 WhatsApp/Call: +91- 08882312483  

1. Contact our customer service team via email or WhatsApp.
    
2. Share your order ID, reason for return, and product images (if applicable).
    
3. Once your request is approved, we’ll provide you with a Return Authorization Number (RMA) and return instructions.
    
4. Pack the product securely and send it to the provided address.
    
5. Upon inspection, your refund or exchange will be processed.
    

• If the return is due to a change of mind, shipping charges (both ways) will be borne by the customer.
   
• If the item is defective or incorrect, we will bear the shipping costs.
   

• Refunds will be issued to the original payment method used during purchase.
   
• Once initiated, refunds may take 5–14 business days to reflect in your account, depending on your bank or payment provider.
   
• Transaction or processing fees (if applicable) may be deducted by your payment gateway.
   

If returned products are found to be used, damaged, or missing parts/packaging, a partial refund may be issued or the return may be rejected.